Question 1

What is HYDRAX CORE?

Accepted Answer

HYDRAX CORE is a high-carbohydrate endurance hydration fuel designed for long training sessions and race-day execution. It features a 2:1 dual-carbohydrate system and a high-sodium electrolyte profile (980 mg sodium per serving).

Question 2

When will my order ship?

Accepted Answer

Orders placed before 11:00 AM AEST (Brisbane time) on a business day are dispatched same day, subject to stock availability. Once dispatched, you'll receive a shipping confirmation email with tracking.

Question 3

Can I get a refund before my order ships?

Accepted Answer

Yes. You can request a full refund at any time before your order is dispatched. Once shipped, our standard return policy applies.

Question 4

What's the difference between CORE and PRIMER?

Accepted Answer

CORE is your during-effort fuel — carbs and electrolytes for sustained output. PRIMER is a pre-session loading formula designed to top up electrolyte stores before you start. Use PRIMER before, CORE during.

Question 5

How much CORE should I use per hour?

Accepted Answer

We recommend one serving per hour mixed in 500ml of water for efforts over 90 minutes. Adjust based on your sweat rate and conditions.

Question 6

Is HYDRAX suitable for all sports?

Accepted Answer

HYDRAX is formulated for endurance activities — running, cycling, triathlon, rowing, and any sport demanding sustained output over extended periods.

Question 7

Where do you ship?

Accepted Answer

We ship within Australia. Free standard shipping on orders over $95. Check our Shipping & Returns page for details.

Question 8

Is HYDRAX PRIMER available?

Accepted Answer

Yes. HYDRAX PRIMER is in stock and shipping now. Visit the PRIMER product page to add it to your kit.

Frequently Asked Questions